Everything you need to know

Leaving your furry best friend in someone else's care is a big decision. As a family-run dog walking service based in Marseilles, Illinois, we are dedicated to total transparency, patient care, and flexible scheduling. Explore answers to our most common questions below.

Frequently asked questions

Have a question about our family team, walking routines, safety practices, or scheduling? We have compiled everything right here so you can feel completely confident about your pup's care.

How do we know we can trust you with our dog?

You never have to take our word for it over the phone! We are delighted to schedule a complimentary, in-person meet and greet before your first walk. This gives you and your pup a chance to meet us, ask questions, and ensure we are the perfect fit.

What if I have multiple dogs in my household?

We can absolutely care for multiple dogs! For safety and individual attention, we walk dogs separately so each pet receives tailored exercise and our full, undivided focus.

How do you handle nervous, reactive, or aggressive dogs?

Every dog has unique boundaries, and we always move at your dog's pace. We are experienced with all temperaments and watch closely for telltale signs of stress or anxiety. With cautious or reactive dogs, we never push boundaries or force interactions, ensuring a calm, positive experience.

What is your approach to high-energy dogs?

We love working off that extra energy! We tailor our walking pace, play, and route engagement so your high-spirited pup comes home happy, exercised, and comfortably relaxed.

How does scheduling and home access work?

We offer flexible times to fit your busy life. As long as an opening fits in our schedule, we can get your pup booked whenever you need. Home access—whether via spare key, lockbox, or garage code—is handled entirely at your discretion and kept strictly secure.

Do you still walk in bad weather like rain or snow?

Yes! Dogs still need their outdoor time and potty breaks in rain or snow. As long as weather conditions remain safe for both pet and walker, we dress for the weather and head outside.

Do you provide photo or message updates after walks?

Yes, absolutely! We send you cheerful updates and photos after our visits so you can see firsthand how much fun your dog had and rest easy while you are away.

Can you handle extra tasks like feeding or administering medication?

Yes! With comprehensive animal care experience across our family, we are comfortable accommodating meal routines, fresh water refills, and oral or topical medications as instructed.

Ready to treat your pup to happy walks?

Schedule your free meet and greet today. Let's discuss your dog's routine and set up a flexible walking schedule that works for your family.

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